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Eruptive Clothing

Privacy Policy

This privacy policy sets out how Eruptive Clothing uses and protects any information that you provide to us. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.


We may need to update this privacy policy from time to time, and we will notify you of any significant changes.

Use of this site and our services is subject to the terms of this privacy policy.


Current data protection law sets out a number of different legal bases for which we may collect and process personal data. These include:

  • Consent: We can collect and process your data having gained your explicit consent for doing so.
    • For example, where you have ticked a box to consent to receiving email marketing.
  • Contractual Obligations: We may need your personal data to comply with our contractual obligations.
    • For example, where we collect address details in order to deliver your purchase.
  • Legitimate Interests: We may use and process some of your personal information to conduct our business and pursue our legitimate interests, in a way which does not materially impact your rights, freedom or interests.
    • For example, we will use your address to send you direct marketing information by post, informing you of our products or services.
  • Legal Compliance: We may need to collect and process your data if the law requires us to.
    • For example, to respond to requests from government or law enforcement authorities.


Eruptive Clothing collects data to provide order / transaction information and to improve services for our customers.

We use information that you give us when joining as a customer.

This information may include:

  • Name
  • Contact information including telephone number, mobile number and email address
  • Location information such as billing & delivery address
  • Details of your consent to receive email marketing
  • Details of your interactions with us through our sales and customer services departments or online support tools
  • Information provided by a third party, where you have given permission for them to share with us the information they hold about you

We use this information for the following reasons:

  • Internal record keeping as required by Her Majesty's Government
  • To process orders and payments that you make using our website 
  • To deliver on and improve the products and services that we offer
  • To help ensure that our systems are secure and maintain continuity of service
  • To protect our business and your account from fraud and other illegal activities
  • We may periodically send promotional emails about new products, services, or special offers or other information which we think you may find interesting using the email address which you have provided

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may retain a ‘suppression file’. This will contain minimal data and will be used to ensure we do not market to individuals who have withdrawn their consent to being contacted or marketed to. We will regularly screen our data to ensure that it is erased after the purposes for processing the data have concluded. Eruptive Clothing endeavours to keep our website secure at all times. However, you recognise when providing your information to us through our website that the internet and email communications over the internet may not be secure. Eruptive Clothing cannot be held responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control. Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy, you should exercise caution and look at the privacy statement applicable to the website in question. 


You have certain rights under existing data protection legislation pertaining to the processing of your personal data.

  • Access - You have the right to request a copy of the information that we hold about you.
  • Rectification - You have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Erasure - In certain circumstances you can ask for the data we hold about you to be erased from our records (also known as “the right to be forgotten”).
  • Restriction - Where certain conditions apply you have a right to restrict processing of your information.
  • The Right to Object - You have the right to object to certain types of processing.
  • Data Portability - You have the right to have the data we hold about you provided in a transferrable format.
  • Automated Individual Decision-Making or Profiling - You have the right not to be subject to automated processing or profiling.

 

Eruptive Clothing use cookies for online transaction processing and in order to:

  • Allow users to securely connect to our web store
  • Remember the content of the online shopping basket
  • Transmit online orders
  • Evaluate the use of Eruptive Clothing web pages
  • Assess web browser capabilities
  • Ensure continuity of our online service

This policy is effective from 13/06/2018